|Location||Batu Ferringhi, Malaysia|
|Date Posted||November 24, 2017|
This position will involve in the front line of guest service which responsible for consistently meeting different guest needs and sometimes handle complaints. To take full responsibility to your assigned area allocated by Kids Club Manager which will involve Kids Club play & activity area, poolside area.
What will I be doing?
As Recreation Team Leader , you will be responsible for greeting guests immediately with a sincere and friendly welcome.
- Work together with Kids Club Manager in conducting special and unique activities for Kids Club daily, weekly and monthly activity with positive attitude.
- To ensure smooth operational flow of Kids Club.
- Ensure safety and wellbeing of all registered kids in the care of Kids Club crew.
- To work together with others in the operation & execution side of all events & activities.
- Ensure that each activities organize with fun factor in making sure that kids have fun with our services.
- To complete daily attendance and overtime log.
- To conduct hotel tours with kids when necessary.
- Participate in Kids Care program organize by the company.
- To assist for poolside cabana rental service.
- To complete daily activity log.
To ensure high standards of cleanliness in your working area.
What are we looking for?
A Recreation Team Leader serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- High School Graduate or equivalent required
- Must maintain a neat, clean and well-groomed appearance
- Intermediate English language skills
- Basic computer knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous customer service experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!